Business Development Representative - Behavioral Health
Business Development Representative - Behavioral Health Highland Hospital Charleston, West Virginia Job
Summary:
This is a remote position covering the Northern & Eastern part of WV.
This candidate must reside in either the Northern or Eastern part of WV for consideration.
The Business Development Representative is responsible for expanding the facility's lines of service as defined by management by developing and retaining referrals from hospitals, physicians, and other professional referral sources.
Represents the facility to the public, as well as hosting the public when visiting the facility.
Employs creative approaches with well-established methods for growing reputation among professional referrals.
Job Duties:
Essential Functions:
Develops and implements business development programs in consultation with the Director of Business Development (DBD).
Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals.
Documents every contact in the appropriate Customer Management Relationship system.
Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.
Develops and maintains new account relationships and markets.
Targets and creates new strategies for increasing business in highly competitive markets.
Increases the number of referral sources within a facility such as with physician, social workers and discharge planners.
Develops strong relationships with key referral sources.
Develops and maintains key business development accounts and responds to all business development opportunities.
Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan.
Develops and conducts community workshops and seminars and hospital tours to educates patients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources.
Represents the facility at civic and professional functions and communicates mission in all outreach interactions.
Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility.
Manages leads from referral sources and ensures efficient admissions process for clients.
Maintains collaborative working relationship with Admissions Department.
Collaborates closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility.
Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements.
Generates face to face meetings and admissions activity per goal.
Education/Experience/Skills:
Associate or bachelor's degree in business, Behavioral Health, Marketing, or related field.
Minimum three years' experience in health care business development/marketing environment, preferably in the addiction and/or mental health treatment field.
This is a remote position for which the ideal candidate must reside in Northern and Eastern WV for consideration and able to make in person visits to potential clients or referral sources and make visits to the facility as necessary.
Why Highland Hospital?Highland Hospital offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
Qualified candidates should apply by submitting a resume.
Highland Hospital is an EOE.
Veterans and military spouses are highly encouraged to apply.
Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.
We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Recommended Skills Behavioral Medicine Business Development Consulting Customer Service Health Care Managed Care Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
This is a remote position covering the Northern & Eastern part of WV.
This candidate must reside in either the Northern or Eastern part of WV for consideration.
The Business Development Representative is responsible for expanding the facility's lines of service as defined by management by developing and retaining referrals from hospitals, physicians, and other professional referral sources.
Represents the facility to the public, as well as hosting the public when visiting the facility.
Employs creative approaches with well-established methods for growing reputation among professional referrals.
Job Duties:
Essential Functions:
Develops and implements business development programs in consultation with the Director of Business Development (DBD).
Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals.
Documents every contact in the appropriate Customer Management Relationship system.
Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.
Develops and maintains new account relationships and markets.
Targets and creates new strategies for increasing business in highly competitive markets.
Increases the number of referral sources within a facility such as with physician, social workers and discharge planners.
Develops strong relationships with key referral sources.
Develops and maintains key business development accounts and responds to all business development opportunities.
Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan.
Develops and conducts community workshops and seminars and hospital tours to educates patients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources.
Represents the facility at civic and professional functions and communicates mission in all outreach interactions.
Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility.
Manages leads from referral sources and ensures efficient admissions process for clients.
Maintains collaborative working relationship with Admissions Department.
Collaborates closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility.
Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements.
Generates face to face meetings and admissions activity per goal.
Education/Experience/Skills:
Associate or bachelor's degree in business, Behavioral Health, Marketing, or related field.
Minimum three years' experience in health care business development/marketing environment, preferably in the addiction and/or mental health treatment field.
This is a remote position for which the ideal candidate must reside in Northern and Eastern WV for consideration and able to make in person visits to potential clients or referral sources and make visits to the facility as necessary.
Why Highland Hospital?Highland Hospital offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
Qualified candidates should apply by submitting a resume.
Highland Hospital is an EOE.
Veterans and military spouses are highly encouraged to apply.
Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.
We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Recommended Skills Behavioral Medicine Business Development Consulting Customer Service Health Care Managed Care Estimated Salary: $20 to $28 per hour based on qualifications.
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